Open to Remote & On-Site Opportunities

Awais
Amjad

RCM Operations Specialist  ·  Medical Billing Expert
AR Team Lead  ·  Available for the Right Opportunity

If your billing operation has aging AR, stubborn denials, or a team that needs stronger direction, I would like to talk. I work across the full revenue cycle and currently lead a small AR specialist team. Primarily focused on medical billing, and open to the right opportunity if the work is meaningful and the challenge is real.

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Awais Amjad
Recognition
Excellence Award Recipient
1.5+ Years RCM Experience
2 EMR + 1 EHR Platform
Team AR Specialists Managed
Remote & On-Site Available
Background

Let me tell you
a bit about myself.

I work across the full revenue cycle in multi-facility urgent care and primary care environments. Claim follow-up, denial resolution, payer communications, AR aging analysis, and workflow improvement are the core of what I do every day.

In addition to my own caseload, I lead a small team of AR specialists. I handle workload distribution, quality oversight, and daily operations to keep revenue recovery consistent across facilities.

My background includes military service, technical instruction, and operations supervision. That combination has shaped the way I work: methodical, accountable, and focused on getting things right. I am available for remote engagements and open to on-site roles with the right organization.

◈
RCM Operations Lead
Multi-facility AR management, denial resolution, payer behavior analysis, aging reports, and compliance across eCW, Tebra, and Practice Fusion (EHR).
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Team Leadership
Manages a small team of AR specialists. Responsible for workflow oversight, quality control, workload distribution, and daily performance management.
◈
Military Precision
Pakistan Army background. Pressure execution, compliance discipline, and zero-error accountability applied directly to high-stakes AR operations.
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Remote & On-Site Ready
Available for remote work fully aligned with US business hours. Open to on-site opportunities if the role and organization are the right fit.
What I Do

Where I can
add value.

01
AR Management & Recovery
Full-cycle accounts receivable management, aging analysis, claim follow-up, and systematic recovery of underpaid or denied claims across all major payers.
Claim Follow-Up Aging Analysis Reconciliation
02
Denial Management & Appeals
Root cause identification, appeal drafting, corrected claim resubmission, and payer behavior trend analysis to proactively reduce repeat denial patterns.
Appeals Payer Analysis CMS Compliance
03
Revenue Cycle Optimization
End-to-end RCM audit and workflow redesign. I identify revenue leaks, reduce denial rates, and implement process improvements that hold up across multi-facility environments.
Process Design KPI Tracking Multi-Facility
04
Billing Automation & Tooling
When a manual process slows the team down, I build something to fix it. Internal tools for team tracking, statement generation, payroll, and AR training have come out of that habit.
Custom Tools Automation AI-Augmented
05
EMR & Payer Portal Operations
Hands-on experience with eClinicalWorks and Tebra (EMR) and Practice Fusion (EHR), with full proficiency across Availity, UHC, TCHP, and major payer portals. I pick up new platforms quickly and adapt without friction.
eCW Tebra Quick Platform Adoption
06
Eligibility & Compliance
Insurance eligibility and benefits verification to reduce front-end rejections, minimize patient balance disputes, and keep every touchpoint HIPAA compliant.
HIPAA Eligibility Verification
Side of Operations

A few tools I
built for my team.

When something slows the team down, I build something to fix it. These are a few of the tools that came out of that habit. They are not the main offer. They are just what happens when an operations person also knows how to build.

ClaimDesk
In Use
A team performance tracking and management system for AR operations. Tracks daily work, monitors team output, and gives leads visibility into what is actually getting done.
Team TrackingPerformanceAR Ops
Statement Forge
In Use
Generates clean patient statements quickly, with proper EOB data and eligibility details included. Cuts down manual statement prep time significantly.
Patient StatementsEOBEligibility
PayCore
In Use
Handles payroll calculations for the team. Built to be fast, accurate, and usable on mobile so numbers can be verified without being tied to a desk.
PayrollCalculationsMobile
Codex
In Use
A training system for new AR specialists. Includes a denial engine that helps new team members understand why a claim was denied and how to resolve it properly.
AR TrainingDenial EngineOnboarding
Track Record

Where I have
been and what I did.

Nov 2024 – Present
Medical Billing & AR Specialist
Ace Solutions BPO  ·  Rawalpindi, Pakistan
  • Full-cycle AR operations across urgent care and primary care facilities: claim follow-up, payment posting, balance reconciliation, and aging analysis.
  • Leads a small team of AR specialists, managing daily workload, quality oversight, and operational consistency across facilities.
  • Systematic denial resolution: root cause identification, appeal drafting, corrected claim resubmission, and payer trend analysis to prevent recurrence.
  • CMS, payer contract, and HIPAA compliance maintained across eClinicalWorks and Tebra (EMR) and Practice Fusion (EHR); adapts quickly to new platforms as facility requirements change.
  • Insurance eligibility and benefits verification reducing front-end rejections and patient balance disputes.
★ Excellence Achievement Award Recipient
Sep 2022 – Aug 2023
Technical Instructor
Govt. Technical Training Institute, Pasrur
  • Delivered structured engineering curriculum; developed analytical thinking, process documentation, and team mentorship skills applied directly in billing operations.
Jul 2021 – Apr 2022
Soldier — Electrical & Mechanical Engineering Corps
Pakistan Army
  • High-pressure discipline, precision in technical execution, and systematic problem-solving within a compliance-driven environment, foundational to managing complex AR workflows under audit risk.
Jun 2020 – Jun 2021
Workshop Supervisor
Adeel Auto Workshop
  • Daily operations oversight, staff scheduling, and quality control in a high-volume service environment. Developed operational management and process accountability skills.
Skill Set

Core Competencies

AR Management & Reconciliation
Denial Management & Appeals
Claim Follow-Up & Resolution
Revenue Cycle Optimization
CMS / HIPAA Compliance
Payment Posting & Remittance
Insurance Eligibility & Verification
EMR: eCW · Tebra  |  EHR: Practice Fusion
Multi-Facility Billing Ops
Payer Behavior Analysis
Patient Balance Management
Availity · UHC · TCHP Portals
Get in Touch

If the work is right,
let's talk.

I am primarily focused on medical billing and RCM, and that is where I do my best work. If you have an AR backlog, a denial problem, or a team that needs steadier leadership, reach out. I am also open to other roles if the challenge is genuinely interesting and the reward reflects the work. Remote or on-site. US business hours aligned.

✉ Email LinkedIn ✆ Call / WhatsApp
Rawalpindi, Pakistan  ·  Remote & On-Site Available  ·  US Business Hours Aligned